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  1. questionI'm trying to point my domain name to your Name Servers. What are your Name Servers?
    Unless you are a reseller, our Name Servers are listed in the following order: FAST.RAPIDSYSTEM.COM FAST1.RAPIDSYSTEM.COMWe will need to set up a zone record for your domain name, so pleas ...

  2. questionWhat is the difference between a static ip address and a dedicated ip address?
    All devices connected to the Internet are identified by an IP address. "IP" stands for Internet Protocol. Just as each street address uniquely identifies a building or residence, an IP address or ...

  3. questionDon't Be Confused About Dedicated IP Hosting
    Some articles on the Internet tell you that dedicated IP hosting means that a web host will allow you to have your own server space or that dedicated IP hosting will protect you against spam, but ...

  4. question I can receive email but I'm not able to send it...
    QUESTION: I can receive email but I'm not able to send mail. I get an error message "relay denied". What do I need to do to fix this? ANSWER:This problem could be caused for a couple of reasons. ...

  5. questionHow do I access web mail for my web site?
    You can access web mail for an email account that's set up under your domain name by putting the word "webmail" after your domain name in your browser's address bar, like this http://www.mydomainn ...

  6. questionHow do I access the Control Panel for my site?
    You can access the Control Panel for your site using the following web address: http://www.yourdomainname/siteworx/(replace yourdomainname with your actual domain name)You will be prompted to ente ...

  7. questionHow do I add a Vacation Message to my email account?
    You can add a Vacation message to your email account to let people know that you will be gone for a period of time. When you turn this feature on, people who send messages to you will get an auto ...

  8. questionHow do I access the control panel for my web site?
    Our web servers have different control panels on them and the path that you use to access them is different depending on the server that you're on and the control panel software being used there. ...

  9. questionHow do I add people to my Contact list (address book) in MailEnable webmail?
    While in MailEnable webmail, click on the Contact folder on the left side of the screen. When the Contact screen appears on the right side, click on Compose at the top of the page. This will ope ...

  10. questionWhere do I put my web pages on the server?
    Web pages should be placed into the folder named html. When you FTP into your site you should see a folder with the name of your domain name. Double-click on this folder to reveal the folder named ...

  11. questionHow do I create a new POP email account?
    You can create email accounts using the Control Panel for your site. Login to the Control Panel then select "Site Services" from the menu on the left-hand side of the page, select E-mail from this ...

  12. questionHow do I create a MySQL database?
    Login to your site's control panel (e.g.: http://www.yourdomainname.com/siteworx/) and then follow the steps below to create the database.Click on "Site Services" from the menu on the left-hand si ...

  13. questionHow do I access visitor statistics for my site?
    There are two programs available to you for viewing visitor statistics and they are Webalizer and AW Stats. Both programs are available from your site's control panel under the menu option titled ...

  14. questionI submitted an order to transfer my domain name's record to your service, but the transfer failed. What should I do now?
    1) Make sure the Administrator's Contact information, including the email address, is correct on the domain record at your current Registrar. 2) Check to make sure that the domain name is not lock ...

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